Tender Management for Outsourcing and Technology for Service Operations

Fifth Quadrant has specialist expertise in managing Tender Processes for:

1. Outsourcing of contact centres and service units
2. Outsourcing of technology
3. Selection of all types of contact centre and service related technologies
4. On-shore, near-shore and offshore outsourcing

The core services offered in Tender Management include:

1. Initial product and service market analysis
2. Creation of Specifications documents
3. Development of Transition In and Transition Out programmes
4. Development of Business Cases
5. Managing Request for Information (RFI) processes
6. Development of Tender Documents
7. Tender Probity Processes
8. Creation of Tender Evaluation processes
9. Selection of successful Tender
10. Management or overseeing of Transition programmes
11. Management or overseeing of Stabilisation Phase

Fifth Quadrant can either manage the entire Tender process or work closely with Procurement Departments in the capacity of Tender Consultants.

Download our credentials document.

For more information please contact one of our consultants, phone +61 2 9927 3399 or info@fifthquadrant.com.au.