Indian outsourcer Tata Consultancy Services (TCS) is breaking new ground with the opening of the world's first business processing outsourcing center staffed entirely by women in male-dominated Saudi Arabia.
Tata has unveiled plans for its "all-female services center" in the Saudi capital, Riyadh as part of a plan to access a largely untapped pool of workers in the segregated Middle Eastern nation. The center, to run as a joint venture with US manufacturer General Electric, will initially employ some 400 women, with plans to expand to 3000.
Conservative culture and strict rules on separation of the sexes limit female employment in Saudi Arabia. Most banks and some factories have women-only sections, but exclusively female operations are rare. "This is the first time to our understanding that anyone has done this, because this (Saudi Arabia) is a unique market," TCS CEO Natarajan Chandrasekaran said. "In India, there has been huge opportunity for our industry to liberate underused talent and, while Saudi isn't on the same scale, there is still a big opportunity to help people, especially women, find good professional jobs," he said.
Australian Competition and Consumer Commission chairman Rod Sims says greater competition is key to lifting service levels of the country's major airports.
Commenting on the ACCC's annual Airport Monitoring Report for 2013-14, which looks at Australia's four major airports, Sims said only Brisbane airport delivered a 'good' quality of service, with Perth and Melbourne at the lower end at 'satisfactory'. "Competition would make a world of difference to airport performances." he said.
The report said of the monitored airports, Brisbane Airport continued to be rated highest by both passengers and airlines. Sydney Airport's overall average quality of service rating increased by 4.7%, but remained at ‘satisfactory'. Passengers continued to rate Sydney Airport lowest of the monitored airports.
Thai outsourcer Advanced Contact Center, a subsidiary of mobile telco Advanced Info Services has been named a "Best of the Best" employer in 2015 by global human resource firm Aon Hewitt.
The Best Employers study, first conducted in Asia in 2001, studied almost 100 companies in 12 Asian markets over a nine-month selection process before naming 11 best employers. Aon found the most noticeable trends that emerged in the 2015 Best Employers research shows that the best Thai employers have high rate of filling vacancies internally and they attain 10% higher growth in profits than market average.
Best employers in Thailand also have high engagement scores at 87%, significantly above the market average of 63%. They are also successful in motivating Gen Y engagement to have the score at 84% while other companies see the average score of only 62%.
Sydney – April 14, 2015 – Lifesize, a division of Logitech (NASDAQ:LOGI) (SIX:LOGN), has announced enhancements to its award-winning Lifesize® Cloud video conferencing service. The new features provide greater accessibility, control and collaboration to enable every person and every conference room with easy-to-use, powerful performance in video communications technology.
These - and regularly scheduled future enhancements to Lifesize Cloud - continue to fuel global adoption of the video SaaS offering and Lifesize® Icon™ family to deliver a truly Connected Experience as more than 1,000 companies have subscribed to the service, logging millions of meeting minutes during the first 10 months of availability.
"From small businesses to global corporations, the demand for cloud-based video communications is exploding,” said Andreas Wienold, Vice President International of Lifesize. “Consumer applications have influenced the need to be fully accessible, anywhere at any time. Lifesize Cloud delivers the industry’s most integrated video experience, making it easy to connect across offices, small or large conference rooms and mobile devices in a scalable way.”
“Video conferencing as a whole has shifted from hardware to SaaS, which has significantly increased the range of opportunities for cloud solutions,” said Andrew W. Davis, researcher, analyst, and opinion leader in the field of collaboration and conferencing for Wainhouse Research. “Lifesize is continuously updating their cloud solution to provide customers with the most relevant and useful features, ensuring that they have the best possible experience. From easy scheduling to Lync interoperability to browser-based calling, Lifesize makes it easy for any organization to adopt video conferencing into their everyday lives.”
Lifesize Cloud brings simple, easy-to-use and scalable video communications to every person and every conference room, across devices, applications, browsers and Lifesize endpoints. The new enhancements include:
These updates follow the January announcement of two new Lifesize endpoints: Lifesize® Icon 400™ and Lifesize® Icon Flex™. Icon 400 is designed especially for the huddle room and is purpose-built to deliver stunning, easy-to-use video communication with Lifesize Cloud and support all of the ways people communicate. Icon Flex is designed for businesses that already deploy a personal collaboration application and turns any small meeting room environment into a complete conference room solution.