Wishing you all a wonderful Christmas and a fabulous New Year. I hope the sun comes out for the holidays and that you all have at least a few, fun days off with family and friends.
I am attaching a copy of our training and network group calendar for 2012 so you can make sure you put the events in your diary and come along. We will be running both Workforce Management and Quality Assurance network groups in 2012 and we hope to see you and your colleagues there. Watch out for more event details closer to their launch.
See you next year