Australia & New ZealandAsiacallcentres.net


Register to receive Free Contact Centre News via email . . .


Get free news emails from callcentres.net Sign Up Now

WFO Exchange Blog

Asia Calling Blog

Latest Research

2008 Asian Contact Center Industry Benchmarking Report: China, India, Singapore, Thailand, Malaysia, The Philippines, Indonesia and Vietnam

Australian
Contact Centre Industry
Benchmarking Report 2009

New Zealand
Contact Centre Industry
Benchmarking Report 2009

Follow callcentres.net on ...

 

Bookstore

Don’t Get Hung Up! How To Sell Products And Services By Phone

The ultimate resource for sales people, telemarketers and everyone in business.

The Right St@ff

Assigning the right number of staff results in the most effective use of this expense. The Right St@ff shows you how.

The Road to IVR Excellence

Learn how Great Eastern moved its call centre IVR from an analogue to a digital voice-activated platform.

The Road to Customer Service Excellence

A must for companies who desire service excellence as their competitive edge.

Previous | Next

Home > Global Home > Bookstore > Bookstore Order Form

Order Form
Fax your order -
Download Form Here
Contact / Delivery Details
Contact Name:    
Company Name:
Position:
Address:
City:
State:
Postcode:
Telephone:
Fax:
Email:
Book Title
"Big Hearted Telephone Customer Service - 6 practical steps for great telephone Customer Service" (A$24.95 + P&H)  Quantity
Don’t Get Hung Up! (A$29.95 + P&H)  Quantity
The Right St@ff (A$29.00)  Quantity
Road to People Excellence  (A$18.00)  Quantity
Road to Call Centre Excellence  (A$22.00)   Quantity
The Road to Customer Service Excellence  (A$22.00)   Quantity
The Road to IVR Excellence:
The Romance of Lee Lee
 (A$18.00)   Quantity
Payment Type
Cheque: Cheques to be made to callcentres.net Pty Ltd and must be received prior to books being dispatched
Credit Card: We will contact you to obtain details or print this form and fax to callcentres.net on +61 2 9927 3327

To submit form, please click here       

 


  | home | login | privacy | spacer IMAGE
Contact callcentres.net:

Australia: Level 4, 121 Walker Street, North Sydney, NSW 2060 Australia | Phone:   +61 2 9927 3399 | PO BOX 1490, North Sydney, NSW 2059 Australia
Singapore: 8 Robinson Road, #10-00, ASO Building, Singapore, 048544 | Phone: +65 6557 0024
e: info@callcentres.net