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Home Agent Call Centre - Business Development Manager appointed to manage rapid growth
Sydney, Australia, 2nd August 2007 - Unity4 Pty Ltd has appointed David Huggan to the role of Business Development Manger to assist in the rapid growth of the home agent call centre provider and will specialize in the IT&T sector.
"I am excited about this fantastic opportunity: Unity4's home based agent call centre operations, with people working from homes right across Australia, is an amazing business. Unity4 pioneered this exciting business in Australia and is the only organization worldwide to be ISO 9000:2001 accredited for contact centre services through the use of home based agents." comments David.
"We are growing at a rapid pace as more and more clients realize that home based agent call centers are a viable and practical option. Unity4 enables a real work from home option for employees looking for a life/work balance and provide organizations with a cost effective alternative to offshoreing call centre work." says Daniel Turner, Managing Director.
"When we first launched the Unity4 brand in 2000 many industry commentators thought we were mad, as did our competitors. Now we are leading an ever growing group of call centers using home agents: Imitation is the best form of flattery!"
Unity4 is the largest and oldest specialist remote call centre operator in Australia and has developed both its ISO accredited management system (u4rms) and technology platform (RapportCMS) in house.
Unity4 now offers its technology platform as Software as a Service, under the RapportCMS brand. More information can be found at www.rapportcms.com and www.unity4.com.au
For Further information please contact: Daniel Turner on 02 9699 8279 dan@unity4.com or David Huggan on 02 9699 8279 david@unity4.com
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