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Survive and thrive in today's market. The key to commercial success is adapting to change.
In life, Darwinism teaches us it's not the strongest or most intelligent that survive, but rather the most adaptable to change. The same is true in business, especially in today's economy. Secrets from the Top will teach you just how many business opportunities currently exist, and how best to capitalise on them.

This is an exclusive one-day seminar led by proven business professionals who have extensive experience across a range of industries and regions. Each has worked with leading organisations on key issues and will show you how you can achieve ongoing success in the face of the downturn.

Learning from the past to prosper in the future:
  • Discover how highly trained and motivated staff engage customers and generate sales
  • Learn how to measure client experiences and perceptions of value
  • Develop and implement communication strategies for stronger customer recall
  • Learn to build lasting client relationships through effective sales techniques
Three seminar locations:
Melbourne:
22 July, Sofitel Melbourne on Collins
Sydney: 29 July, Sofitel Wentworth
Brisbane: 3 August, Sofitel


Tickets are strictly limited. callcentres.net subscribers receive $100 off, special price: $395pp. (RRP: $495pp.)


Book now More info


This Seminar is suitable for CEOs and Business Owners,
Sales and Marketing Professionals, HR and Training Managers and PR And Communication Professionals.

Learn from the best in the business

Keynote address by Gregory Will, Partner at Price Waterhouse Coopers 'Lessons from the last recession'
Kevin Panozza Kevin Panozza
Employee Motivation and Engagement
Dr Catriona Wallace Dr Catriona Wallace
Measuring Customer Experience
Frank Romano Frank Romano
Sales Techniques
Steve Casey Steve Casey
Business Communication
Click here for presenter biographies
Three seminar locations

Melbourne: 22 July, Sofitel
Melbourne on Collins, 25 Collins Street

Sydney: 29 July, Sofitel Wentworth,
61-101 Phillip Street

Brisbane: 3 August, Sofitel,
249 Turbot Street
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Designed by Simon Richards