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White Paper: Interaction Center Platform Interactive Intelligence has spent more than a decade creating a straightforward software platform for multichannel communications and business process automation based on open standards and voice over IP (VoIP). Interactive Intelligence president and CEO Dr. Don Brown provides a high-level technical description of this platform and illustrates how it offers the foundation for IP communications as well as business process automation in organizations of all types and all sizes. PLEASE NOTE: This information is for callcentres.net's use and & the white paper authors only. Please use an Internet Explorer web browser. Form unfortunately does not submit using Firefox. Note: All Fields Compulsory First Name: Last Name: Position: Company: email: Address: City: State: Post Code: Country: Phone: Number of Call Centre Seats:   Please Note: If your web browser blocks pop ups, hold the Ctrl key as you hit the submit button to allow file to be downloaded to your system.